Dear Dennis,
Patsy and I want to express our happiness in being able to work with you. You, Mary, and Dennis have consistently been friendly, competent, honest, and fair. And you will always come to mind whenever we marvel at how fortunate we are to have such a wonderful house.
We've been recounting our good fortune at having been able to work with you
over these past months. We can't think of a more personable and professional
organization than the one you all have created. It speaks volumes about your core values and easily explains why you're such a success. To be able to have you construct our home has been a real privilege.
Thanks,
Patsy & Tom Byrne
View the Byrne Home
Dear Dennis, Dennis and Mary:
Anne and I wish to thank you and your staff for the superior job that you did on our home.
As you know, building a new home was only one component of the Ònew phase of our livesÓ upon which we were entering. We were relocating from Alaska to Washington. Anne was leaving a career of 20+ years, and I was opening a branch office in Washington while continuing to run the company in Alaska. Any one of those changes would certainly push the ÒstressorsÓ button. Although we had never built a new home we had heard countless stories from individuals who had and those stories certainly would make an intelligent man reconsider his decision. Throw in the distance factor from which we were working together with monthly commuting to the site, it is easy to understand how this had all of the earmarks of a disaster waiting to happen.
From our very first meeting your professional down-to-earth approach put us at ease. It was clear that not only did you listen to what we said, but you also heard what we said.
Whenever we encountered one of your crew or one of your subs, we experienced the same professional down-to-earth attitude. Each of these people took great pride in his craft and his pride was reflected in the quality of workmanship. The fact that each person was also friendly and cordial was an added bonus.
Our project started on time and was completed when you said it would be and this made for an easy transition from Alaska to Washington.
It is our pleasure to recommend KSI to anyone who is considering building a home. We always mention your professionalism, work quality and ease of doing business to our friends and anyone else who will listen as we pridefully show off our home.
Anne and I count you three as our friends. We wish you continued success with KSI and it is our pleasure to refer prospective clients to you whenever the occasion presents itself. God Bless.
Sincerely, Tom & Anne Andritsch
View the Andritsch Home
Dear Dennis & Dennis:
Thanks to KSI and your wonderful team, we have been very happy campers
during the entire construction of our house and continue to be now that it is completed. We honestly feel you worked miracles with our plan and our dream, and we want to extend our heartfelt thanks to all of you.
We are so fortunate to have found KSI. You company epitomizes outstanding
customer service. There are many companies that attempt to satisfy customers, but KSI ads that extra something that produces loyal customers.
We were always grateful for your willingness to listen to us as we asked countless questions and expressed our concerns. We remember Dennis Kelley's response whenever we called or dropped in and asked, "Do you have a minute to talk?" You said, "I'm all ears. That's what I'm here for." You made it so easy for us, Dennis. We also remember Dennis Shields spending valuable time at the site patiently and good-naturedly explaining the myriad details that challenged our understanding. You made it very clear, Dennis and relieved the anxiety of the unknown for two novices. Both of you encouraged us and helped us through the decision-making maze. You gave us confidence and made us feel
that our house was as important to you as it was to us.
We were constantly amazed by the quality of workmanship produced by your
team and the sub-contractors. They are talented and versatile and obviously take pride in their craft. Each of them demonstrated attention to quality to the point that we felt enormously confident in the eventual outcome.
Our confidence in KSI is legendary among our friends and neighbors. The skill of your team and the good-natured way of working with us constantly reaffirmed our good fortune in choosing KSI. We will always be fans of yours and realize that our business/customer partnership evolved into a friendship as well.
Thanks, KSI, for taking our dream and turning it into a dream house.
Sincerely,
Jim & Lucy Hladecek
View the Hladecek Home
Dennis, Dennis and Mary,
This note is just to say thank you for building us our dream vacation home. From our first meeting with you until the final payment, you guys have been great! You provided top quality the entire way. This goes for materials as well as service. We look forward to referring to you when people ask us who built our home.
Thank you,
Bryan and Gina Bredberg
Dear Dennis and Dennis,
We would like to thank you for the excellent job you and your staff did in
constructing our new home at Kala Point. As you know, because of Barb's health
problems one of our major concerns was that our home be completed as soon as possible. In this connection you started working on our home as soon as we selected you as our contractor and kept the project moving at a rapid pace so that it was completed right on schedule. In addition you both were extremely helpful and cooperative during the entire construction process. Every time we wanted to change something or brought up a matter that was a concern to us you always came up with an excellent solution and willingly implemented whatever changes we desired. We are also extremely pleased with the quality of all phases of the construction and want to especially commend Pete, Dan, Michael and Adam for their excellent workmanship. In addition we enjoyed working with
Mary and found her to be extremely helpful, efficient and a very pleasant person to work with.
As you can tell we are very pleased with the work you did for us and feel quite fortunate to have selected you as our contractor. Thanks again for a job well done.
Sincerely,
Allan & Barbara Learned
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